Orders placed before 12pm MST (2pm EST) Mon-Fri (excluding holidays) will be shipped the same day.
Orders placed after 12pm MST (2pm EST) or on holidays or weekends will be shipped the following business day, with the exception of FedEx Ground shipments. FedEx Ground shipments may take up to 2 business days to ship due to the FedEx Ground pickup schedule.
Viable Solutions is not available for customer service on the weekends and Federal Holidays; no orders will be processed or shipped and most of the time we are not available for customer support on those days. Please plan accordingly.
The products, instructions, and claims on this site have not been evaluated by Viable Solutions dba Viable HS LTD or the US Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition, or substitute for advice from a physician or health care professional. Please contact your physician or health care professional directly with questions regarding these products before purchasing from our store. All products contain less than 0.3% THC (the THC disclaimer is for our credit card processor, we don’t sell any products that contain THC).
We do not ship to the following states, cities and counties in the US where there are potential legal issues with Kratom: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin. Sarasota County, Union County, Denver CA, San Diego CA, Jerseyville IL, City of Oceanside CA, Ontario OR, Alton IL, and Columbus MS. Furthermore, Kratom is also banned in the following countries where shipment cannot be executed: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, Vietnam.