When will my order be shipped?

  • Orders placed before 12pm MST (2pm EST) Mon-Fri (excluding holidays) will be shipped the same day.
  • Orders placed after 12pm MST (2pm EST) or on holidays or weekends will be shipped the following business day, with the exception of FedEx Ground shipments. FedEx Ground shipments may take up to 2 business days to ship due to the FedEx Ground pickup schedule.
  • Viable Solutions is not available for customer service on the weekends and Federal Holidays; no orders will be processed or shipped and most of the time we are not available for customer support on those days. Please plan accordingly.